Tickets
It is not mandatory (anymore). If you want to be sure of a specific time, we do recommend it. You can do so via the Buy Tickets button at the top of this page. For larger events such as Sinterklaas, we definitely recommend booking in advance. The ticket menu shows the correct rates and available dates and times.
Tickets can be changed up to 24 hours in advance, using the link in the email received.
Yes, it is also possible to purchase tickets at the castle box office. On busy days or during events, it may happen that a time block is sold out.
The castle garden inside the wall is part of the museum. This requires a castle ticket.
No, that's not necessary. The tickets can also be scanned from the cell phone.
Please note that vouchers from AH action, Postcode and Friends Lottery do need to be turned in at checkout.
Advance reservations are not required (anymore). However, we do recommend it on busy days or during events. Don't forget to bring your vouchers and hand them in at the castle ticket office.
Yes, it is also possible to purchase the children's activity at the box office.
Some children's activities we also offer as an additional product to your web ticket, then this field will appear on the screen after your choice of entrance tickets.
Yes, the Museumjaarkaart and Museumkids cards are valid at the castle.
No, unfortunately no. Order the card online at Museum.nl. Please allow an average wait of 5 days.
Accessibility
In the castle garden there is a model to give a tangible impression of the castle complex. Nothing can be touched in the museum rooms with historical interiors, but tangible objects are present in the cellars, Armory and Iron Tower. A group tour (35€ per guide + entrance fee p.p.) for the visually impaired can be requested at reserveren@kasteelheeswijk.nl
All rooms on the first floor are accessible. In the Coach House (catering) there is a chair elevator to the second floor. On the floors of the museum buildings and to the basements, there are many stairs, steps and narrow passages. Wheelchairs, walkers are not allowed here. Baby carriages are parked in the checkroom or designated area.
A mobility scooter, electric wheelchair may and can only be used in the castle gardens, squares and in the Armory (wedding/concert hall).
You can reserve a wheelchair to visit the first floor of the castle at reserveren@kasteelheeswijk.nl (The wheelchair is not allowed outside the castle).
No, there is no elevator in the castle. There are no elevators in the other buildings. The castle has several stairs and steps on the floors.
There is a chair elevator to the upper floor of the Coach House (hospitality). This is only accessible for catering and meeting arrangements.
Tuesday through Saturday at the beginning and end of the day. School vacations are busy weeks.(Ticket sales close at 4:30 p.m.)
For the disabled, a parking pass is available for the small parking lot at the rear of the castle. Dropping off guests in front of the gate is possible upon request, after which the car must be parked in the small parking lot. Requests for parking tickets and dropping off guests can be made using the contact form below.
A map at €1.00 explains the museum route. The app also provides textual explanations and there are some educational texts along the route in the basement. You can request a group tour for the hearing impaired at € 30 per guide, in addition to the entrance fee at reserveren@kasteelheeswijk.nl
The entrance fee for wheelchair users is €8. The fee is adjusted because the upper floor and basement vaults are not wheelchair accessible. One companion per wheelchair user is free.
A map at €1.00 explains the museum route. The app also provides textual explanations and there are some educational texts along the route in the basement. You can request a group tour for the hearing impaired at € 30 per guide, in addition to the entrance fee at reserveren@kasteelheeswijk.nl
Route and Parking
Parking at Kanaaldijk Noord, Heeswijk-Dinther is free. Enter in navigation: Castle parking lot Heeswijk
5 to 10 minutes down the historic driveway.
There is ample bicycle storage in the avenue in front of the castle.
Bicycles (including wheel bikes without locks) are not allowed inside the castle gate.
There are 6 charging stations at the bike shed in front of the castle bridge.
Currently, unfortunately, there are no charging stations for electric cars.
Other questions
Inside the buildings, only official service dogs are allowed. Outside the buildings, all dogs are allowed -leashed-. There is no crate available.
The entire route through the castle buildings and castle garden with the audio tour takes about 1.5 hours. You can take a break in between at the Baroness. Keep your entrance ticket to continue again or ask for a stamp.
At several places in the castle, the app can be downloaded via a QR code.
Well prepared for your trip, download the app download audiotur Castle Heeswijk speaks at home !
Yes, for visitors to the castle and guests At the Baroness, free wifi is available.
The checkrooms in the castle and At the Baroness (catering establishment) are unguarded. A limited number of keyed lockers are also available in the museum (free of charge).
If the backpack is carried on the belly, it is allowed in the castle. Otherwise, you can put it in a locker in the checkroom or hand it to a volunteer.
It is not possible to bring your stroller/buggy into the castle museum. You can park it in the checkroom. We recommend bringing a baby carrier for toddlers.
Without flash or other artificial light, photographs and videos may be taken for private use (obviously only with hand-held cameras and not with tripods). Please respect the privacy of other attendees and do not obstruct passage.
For a (professional) photo shoot, other conditions apply, see photo shoot
The castle and estate are in the no-drone zone of airports Volkel and Eindhoven.
Drone recordings are only allowed during booked photo shoots, up to the roof height of the castle and without invading the privacy of visitors who are not part of the booked party.
No, brought food and beverages can be consumed outside the castle moat.
We welcome groups of 8 or more upon reservation. Email your request to reserveren@kasteelheeswijk.nl
We do not take reservations on the terrace.
We keep found items at Front Office for up to two weeks. You can report your loss by mail to info@kasteelheeswijk.nl
The Treasure of December 5
The Dec. 5 treasure can be visited during the castle's opening hours:
Tue to Sun between 10 a.m. and 5 p.m. (last ticket sales and catering service 4 p.m.).
To avoid disappointment, we recommend making reservations in advance.
Order your tickets at: https://www.kasteelheeswijk.nl/sint-op-het-kasteel/
For a low-incentive museum visit on Tuesday through Friday, the castle's regular admission rates apply: see Plan your visit
For the extra festive weekends with Sint and Piet , the rates are: 10 euros v.a. 4 years and 15 euros for adults. The Museum Card is valid these days with a surcharge. Other discount offers do not apply on Sinterklaas weekends.
Yes, during The Treasure of December 5, the museum card is valid all days. During the extra festive weekends, there is a surcharge of €3 for both children and adults.
It is not possible to bring your stroller/buggy into the castle museum. You can park it in the baby carriage tent in front of the Coach House. We recommend bringing a baby carrier for toddlers.
From Tuesday to Friday during the low-pressure museum visit, Saint and Pete are not present. A suitable outing for toddlers and those who find it a bit exciting after all.
On the extra festive weekends, Saint and Pete are present and traditionally have a small surprise for children v.a. 4 years old.
